Comparables.ai

Last updated: May 31, 2023

Privacy Policy

Comparables Oy together with its subsidiaries and affiliates ("Comparables", "Comparables.ai", "us", "we", or "our") operates the Comparables.ai analytics platform (hereinafter referred to as the "Service").

At Comparables, one of our main priorities is the privacy of our users. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. We process personal data according to the General Data Protection Regulation (EU 2016/679). Furthermore, we follow good governance and data processing practices when processing information about our users.

Please refer to: https://eur-lex.europa.eu/eli/reg/2016/679/oj

Controller

Data controller is: Comparables Oy (3196103-1), Lapinlahdenkatu 16, 00180 Helsinki

For any questions about our data processing, please reach out to info@comparables.ai.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1. Types of Data Collected

a. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:

  • Contact details (e.g., name, telephone number, email, postal address) — Upon joining the waitlist or requesting access to Comparables.ai, we collect your email in order to notify you when you become eligible to use the service. We may also send you progress updates and/or newsletters from which you can opt-out of at any time.
  • Registration information — After joining the waitlist or when registering to use Comparables.ai, we may ask you to provide further information beyond email – for example, your name and your current role in your workplace.
  • Feedback — After having used Comparables.ai, we may ask you to provide feedback about your experience. Your feedback will be stored securely and removed when no longer needed.
  • User credentials (e.g., name, email and other personal information you provide to us) — To set up and maintain your user account. To monitor and enforce compliance with our contractual terms.
  • Employer/employment information (e.g., title, function, department) — To manage your individual user account which is covered by a corporate account of one of Comparables' corporate customers.
  • Billing Information — To maintain your account with us.
  • Other information — We may collect other information you knowingly provide to us via our website, email exchange, or on 3rd-party platforms, such as Comparables' social media channels to develop our platform and to improve your experience.

b. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

c. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain Information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  • Necessary cookies — We use Necessary cookies to operate our Service.
  • Preference Cookies — We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies — We use Security Cookies for security purposes.
  • Analytical cookies — These cookies enable us and 3rd-party services to collect aggregated data for statistical purposes on how our visitors use the Website.
  • Social media cookies — 3rd-party cookies from social media sites let us track social media users when they visit our website.

2. Use of Data

Comparables uses the collected data for various purposes such as:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To provide you with news, special offers and general information about other goods, services and events which we offer.

3. GDPR Compliance

We process personal data according to the General Data Protection Regulation (EU 2016/679). Furthermore, we follow good governance and data processing practices when processing information about our users. If you are from the European Economic Area (EEA), Comparables' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Comparables may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it is not overridden by your rights.
  • To comply with the law.

4. Retention of Data

Comparables will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

5. Transfer of Data

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. We process your information by using 3rd-party providers in the EU and the USA, whereas data protection standards applicable in the EU are ensured.

You are entitled to learn about the legal basis of information transfers to a country outside the European Union. If any such transfer takes place, you can find out more by requesting a full list of data processors via email to info@comparables.ai.

6. Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Comparables may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Legal Requirements

Comparables may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of Comparables.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

7. Security of Data

We secure information you provide to us on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information.

8. Data Protection Rights

You may exercise certain rights regarding your information processed by us. In particular, you have the right to:

  1. Learn if your information is being processed by us and obtain a copy of the information being processed.
  2. Verify the accuracy of your information and ask for it to be updated or corrected.
  3. Restrict the processing of your information.
  4. Obtain the erasure of your personal information from us.
  5. Receive your information in a structured, commonly used format and have it transmitted to another controller.

The right to object to processing: Where Personal Information is processed for the public interest, you may object to such processing by providing a ground related to your particular situation to justify the objection.

How to exercise these rights: Any requests to exercise these rights can be directed to the Controller through the contact details provided in this document. These requests can be exercised free of charge.

9. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

Google Analytics

Comparables has integrated the component Google Analytics (with anonymization function) on its website. Google Analytics is a web analytics service. The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

You can prevent the storage of cookies by a corresponding setting of your browser software. In addition, you may prevent the collection of data by Google by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=en

Hotjar

We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience. For further details, please see the 'about Hotjar' section of Hotjar's support site.

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

11. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will in such case update the date at the top of this page. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified.

13. Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By using our services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use the services.

Contact Us

If you have any questions about this Privacy Policy, please contact us: info@comparables.ai

Definitions

Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller.

Data Subject (or User) is any living individual who is using our Service and is the subject of Personal Data.